DISTRICT RESIDENTS:
H2O Innovation staff will be mobilized and standing by to deal with water main breaks and water plant issues.
- If you experience a pipe freeze on your side of your water meter (outside your home), H2O can only turn your water off at the meter.
- If you have a pipe broken inside your home, you can isolate it using your private cut-off valve. This is usually located on the side of your home below your water spigot or inside the garage.
We recommend having the names of a couple of plumbers should you need them, as H2O does not repair homeowner private water lines.
FREEZE PREPARATION TIPS:
- Wrap outdoor and garage pipes.
- Remove water hoses and wrap your water spigot.
- Drain and turn off your sprinkler system.
- Turn off water to your washer if it is in the garage.
- If you leave your house before a freeze, turn off the water at your private cut-off valve and leave your heat on.
PROTECT YOUR PIPES WHEN IT FREEZES:
- Open cabinets under sinks to let your house heat warm the pipes.
- If your pipes freeze, turn off the water at your private cut-off valve. This prevents broken pipes from leaking into your home after they thaw.
- Let faucets drip from the cold and hot taps, or run water through your indoor faucets before you go to sleep.
You can contact H2O Innovation at (281) 353-9809 with any questions or concerns.